We have set up some custom statistics for our services, but I don't see any way to use those custom fields in a report. Can this be added in the future?
They can currently be used in your inbuilt Service reports, but not in custom reports. I'll file this in to be looked at for a future update!
Just linking in to this request. Could you please look at increasing the flexibility of reporting on services outside of the inbuilt reports across all areas - not just custom statistics.
Will do. We're planning an update for reports this month so will pass your request on :)