We have created several customer Reporting Fields for Services. Some of them are numbers. Some of them are text.
In a Services Statistics report, we can include only the ones that are numbers. Would it be possible to also make the text custom fields available?
Thanks for the question.
I'll put a feature request in for this for you, although it will be hard to achieve as this report mainly deals with Charts/Graphs which make it hard to display text data.
Actually, it's okay. We got the spreadsheet we need from the Service Reporting (detailed) -- without including any "detail", only the custom summary fields.